Expert Management for GPU Infrastructure

Monitored, managed, and optimized. From the physical layer up through orchestration, run by the team that deploys GPU clusters for a living.

24x7
Proactive Monitoring Systems
SLAs
Severity-Driven Response
3 Weeks
To Full Cluster Management
Full Stack
Physical Layer to Orchestration

AI workloads don't pause for broken GPUs. Training jobs don't tolerate unplanned downtime. And your engineers shouldn't be firefighting at 3 AM because one degraded NVLink connection cascaded into a cluster-wide failure.

Impact

The Cost of Unmanaged GPU Infrastructure

$1.8M to $3.6M

Total annual impact in lost compute and recovery overhead for a 512-node cluster (H100/B200 class) at $3-6 per GPU-hour.

Annual Impact by failure type
Network, fabric, NVLink
$0.5M to $2.3M
GPU and HBM memory
~$600K
Full cluster power events
~$400K
Thermal, power, cooling
~$200K
Software, drivers, firmware
~$100K
One degraded NVLink link can cut throughput 40% across a 512-node cluster.
Figures are modeled estimates for illustration based on industry incident data and Arc operational experience. Actual results vary by environment and workload.
Scope

What It Takes to Keep a Cluster Healthy

24x7 monitoring and incident response

Telemetry across GPU, CPU, memory, NVLink, thermal, power, and fabric, with escalation paths agreed before anything fails.

Firmware and driver lifecycle

Updates tested against your workloads, scheduled into planned maintenance windows, and applied on a managed cadence, not when something breaks.

OEM and vendor coordination

Tickets, RMAs, and parts logistics opened and chased by Arc through our OEM relationships, so your engineers never sit in a support queue.

Spares and parts logistics

Critical spares stocked onsite and inventoried against your bill of materials, so repairs happen in hours instead of shipping cycles.

Fabric and network operations

InfiniBand, RoCE, and RDMA monitored and tuned as first-class infrastructure, with link health tracked down to individual ports.

Capacity planning and reporting

Utilization trends, growth forecasting, and executive-ready reporting that ties capacity and spend to what your workloads actually need.

Visibility

Every Node, Every Link, In One View

CLUSTER TOPOLOGY
Live 24x7
1,024 GPUs / 128 nodes
NVLINK ECC RISING / NODE 087 / 72-HOUR TREND
Active Node
Healthy Node
Degraded
Maintenance
Node-Level Health
Fabric and Subnet Topology
Trend-Line Detection
Severity-Driven Alerting
Maintenance and open items
Why Arc Compute

Accountable for outcomes, not ticket queues

Less Downtime

Failures get caught on the trend line and fixed in a planned window, not during a training run.

Engineering Leverage

Your team spends its time on models and workloads instead of OEM tickets and firmware.

Higher Utilization

Continuous tuning and scheduling keep the GPUs you already own doing useful work.

Lower TCO

A fixed managed service instead of internal overhead, with a longer hardware lifecycle.

Service Levels

Bronze Coordinates. Silver Operates. Gold Predicts.

01
Coordinates

Bronze

What's Included
Warranty and RMA coordination
Incident intake and ticketing
OEM escalation paths
02
Operates

Silver

Everything in Bronze, Plus
24x7 telemetry across 7 layers
Fabric monitoring and tuning
Firmware lifecycle management
Onsite spares management
03
Predicts

Gold

Everything in Silver, Plus
Predictive failure detection
Performance tuning
Multi-site coverage
Dedicated engineer
Two Paths

Wherever Your Cluster is Today

Next Step

Request Your Assessment

Whether you're deploying a new cluster, running one yourself, or ready to leave your current provider, this is the starting point. Share the basics and Arc takes it from there.

Request Your Assessment